Chef Automate connector

The Chef Automate connector forwards Chef Infra Client run and compliance reports from Chef 360 Platform to Chef Automate. You can use it to preserve your existing Chef Automate reporting workflows when migrating from a legacy Chef Infra Server deployment to Chef 360 Platform.

Permissions and scope

You configure the connector once at the tenant level, and it applies to all organizations in that tenant. Only tenant admins can create or change the connector configuration.

Before you begin

You’ll need:

• Tenant admin access in Chef 360 Platform
• Your Chef Automate data collector URL, for example https://automate.example.com/data-collector/v0
• The root CA certificate if your Chef Automate server uses a custom or private certificate authority
• Network connectivity from Chef 360 Platform to your Chef Automate server

Configure the connector

1. In the Chef 360 Platform UI, go to Tenant Management.
2. Select the tenant you want to configure.
3. Select Automate Connector.
4. Enter your Chef Automate data collector URL.
5. Toggle Skip SSL Verify to On or Off.
6. If your Chef Automate server uses a custom certificate authority, enter the root CA certificate.
7. Select Save.

How Chef 360 Platform delivers run reports

When a Chef Infra Client run completes, Chef 360 Platform receives the run report and forwards it to your Chef Automate data collector endpoint.

Short outages

If Chef Automate becomes unreachable, Chef 360 Platform holds incoming reports and periodically retries delivery. When connectivity returns, forwarding resumes, and Chef 360 Platform delivers all held reports automatically—you don’t need to run manual recovery steps.

Extended outages

If Chef Automate remains unreachable for three hours, the connector turns off automatically, and Chef 360 Platform doesn’t retry reports that failed during the outage. An admin can re-enable the connector once Chef Automate is healthy again. When re-enabled, the connector resumes forwarding new run reports as they arrive.

Re-enable the connector

If the connector is disabled—either manually or after an extended outage—a tenant admin can re-enable it:

1. In the Chef 360 Platform UI, go to Tenant Management.
2. Select the tenant.
3. Select Automate Connector.
4. Select Enable.

Re-enabling resets the failure state and resumes reporting.

Connector status

You can check the current state of the connector at any time from Tenant Management > Automate Connector.

Connectors have the following statuses:

Enabled

The connector is active. Chef 360 Platform forwards run reports to Chef Automate.

Disabled

The connector is off. New run reports aren’t forwarded until you re-enable the connector.